Frequently Asked Questions
What cooking essentials are provided for guests at the Cabo villa?
The kitchen is fully equipped with cookware, utensils, and basic cooking essentials such as coffee filters. If you find something missing, your Property Manager will be happy to assist.
How can guests adjust the pool or hot tub temperature at the Cabo villa?
You’ll find easy-to-follow instructions in the property guide. If you need help, your Property Manager is happy to assist at any time.
Is filtered drinking water available at the Cabo home?
Yes. The kitchen has a built-in water filtration system that is inspected before every guest’s arrival to ensure quality and convenience.
Do you accommodate dietary restrictions with stocking/private chefs?
Yes. Our team and private chefs can accommodate dietary restrictions, allergies, and preferences. Please notify us in advance so we can plan accordingly.
Can I ship luggage, groceries, or packages ahead of time?
Yes, please coordinate with our guest relations team prior to your arrival.
What if my flight is delayed and I arrive late at night?
That is fine. Our residences allow 24-hour arrival access.
Do you offer travel insurance recommendations?
Yes. While travel insurance is optional, we highly recommend it for added peace of mind. Two trusted providers are:
Can I change the names on the reservation
Yes, guest names may be updated upon request.
Do you offer payment plans for longer stays?
We do not offer payment plans, but bookings are split into two payments: 50% due at booking and 50% due 90 days prior arrival.
What forms of payment do you accept?
We accept all major credit cards.