Frequently Asked Questions
Do guests have full access to the amenities within the development at the Nuevo Vallarta villa?
Yes. You’ll have access to the gym, pools, and all other shared amenities within the amenities.
Is drinking water provided for guests at the Nuevo Vallarta villa?
Yes. Filtered drinking water is available through both a built-in filtration system and 5-gallon water bottles for added convenience.
Are birds commonly an issue for guests at the Mauna Lani villa’s outdoor areas?
Yes. Tropical birds are part of the natural island setting. Patios and outdoor furniture are cleaned regularly, and basic supplies are available should you need them.
Is beach and snorkeling gear provided for guests at the Mauna Lani villa?
Yes, basic beach gear is available. Please note that visors and snorkels are not, you may prefer to bring you own equipment for comfort and fit.
Does the Kapalua home include recreational gear for guests?
Yes. Snorkel equipment, beach chairs, and boogie boards are provided for guest use.
Is the golf course currently open for play near the Kapalua home?
The golf course is temporarily closed due to drought conditions but is normally open year-round.
Is a map of the Kapalua home and its amenities available for guests?
Please check your property guide to find details about pools, trash locations, and golf access points in your property guide, which is provided for easy reference during your stay.
Are there restaurants within walking distance of the Costa Rica villa?
Yes. The town of Potrero Beach offers around ten restaurants within walking distance of the home. The easiest route is a pleasant walk south along the beach.
Will guests be greeted upon check-in at the Costa Rica villa?
Yes. Your Property Manager will make every effort to welcome you personally upon arrival. In some cases, a trusted local partner may assist with check-in. Please confirm your arrival time with your Property Manager before your trip.
Is there onsite security at the Costa Rica villa?
Yes. Security staff regularly patrol the neighborhood, and their presence helps maintain a safe and comfortable environment. If you prefer a more discreet security experience, your Property Manager can coordinate that in advance.
